Business Development Manager

Job Title: Business Development Manager

Reports to: Managing Director and Sales Director

Hours: 8:30am to 5:30pm
Location: Heyford Innovation Centre, 77 Heyford Park, Bicester OX25 5HD

Job Purpose

A Business Development Manager (BDM) is primarily focused on winning new business and growing client accounts. While consultants and operations managers handle much of the delivery and compliance, the BDM is the driving force behind client acquisition, revenue expansion, and brand visibility.

The role holder identifies and converts opportunities in the market, nurtures key client relationships, and supports long-term growth by combining sales expertise with marketing activity. The BDM ensures that the company is consistently positioned as a trusted, professional, and competitive recruitment partner, while actively contributing to the agency’s reputation and commercial success.

Key Tasks and Responsibilities

Client Acquisition & Sales

• Build, maintain, and refresh a target list of prospective clients using LinkedIn, industry databases, job boards, competitor research, and networking.
• Carry out a structured programme of outbound activity, including daily prospect calls, personalised emails, LinkedIn outreach, and scheduled follow-ups.
• Research each prospect thoroughly before engagement, tailoring proposals and conversations to their sector and business needs.
• Secure introductory discussions with hiring managers, HR teams, and decision-makers.
• Deliver high-quality client meetings and presentations that demonstrate the company’s compliance standards, market expertise, and service capability.
• Prepare and issue proposals or tenders within agreed timescales, ensuring commercial terms, service standards, and compliance commitments are clear.
• Convert prospects into signed clients and ensure a smooth handover of delivery requirements to consultants and operations.
• Record all prospecting and client activity in CRM daily, ensuring accurate tracking of conversion rates.
• Attend networking events, exhibitions, and forums to generate leads and build brand awareness, following up on all contacts within 48 hours.

Account Growth & Relationship Management

• Develop account plans for new key clients, setting clear retention and growth objectives.
• Maintain regular contact with client decision-makers, ensuring relationships remain strong and long term.
• Upsell additional services into new departments, job roles, or sites where appropriate.
• Partner with Operations and Consultants on workforce planning for seasonal peaks and high-volume client requirements.

Marketing & Brand Development

• Own the planning and delivery of all marketing activity until a Marketing Assistant is appointed.
• Conduct regular competitor and market research, producing insights to guide sales strategy.
• Design, write, and distribute targeted email campaigns to prospects and lapsed clients; track open/click rates and refine approach.
• Write and publish LinkedIn posts, articles, and updates to build both personal and company profile; engage daily with target clients by commenting, sharing, and messaging.
• Create, edit, and circulate the company’s quarterly newsletter, ensuring content is relevant, professional, and aligned to business objectives.
• Monitor and report on the performance of all marketing channels, providing monthly results and recommendations to directors.
• Build a library of case studies, testimonials, and service brochures to support sales activity.

CRM & Sales Pipeline Management

• Enter all leads, prospects, and contacts into the CRM promptly and accurately.
• Maintain up-to-date records on all sales activity, ensuring full visibility of the pipeline.
• Use CRM automations and workflows to nurture leads, trigger follow-ups, and streamline client communication.
• Record client interactions, meeting notes, and proposal status daily in CRM.
• Produce weekly pipeline and sales activity reports for review with the Sales Director and MD.

Commercial & Strategic Focus

• Negotiate charge rates, margins, and terms in line with company strategy, escalating exceptions when required.
• Ensure all proposals and contracts are commercially viable and profitable before submission.
• Monitor industry trends, legislative changes, and labour market developments to anticipate client needs.
• Share market intelligence and competitor analysis with directors to inform strategic planning.
• Represent the company professionally at external events, reinforcing its reputation and credibility.

Note: - Salary and package are fully negotiable to secure the right candidate

APPLY NOW!

If you are interested in joining our fantastic team at a very exciting time, we would love to hear from you. All conversations would be held in the strictest confidence.

Please click the ‘Apply Now’ button to contact us.